Payment & Cancellation
Clear rules for a professional experience. Our policies are designed to be fair to both participants and the Academy.
Registration
Registration is a two-step process: pre-register via Eventbrite, then confirm your spot by paying the issued invoice via bank transfer.
Deadline: Full payment must be received no later than 60 days prior to the course start date.
Refunds
Refunds are tiered based on your notice period:
| Notice Period | Refund |
|---|---|
| 30+ days before start | 50% Refund |
| 15 – 29 days before start | 25% Refund |
| Less than 14 days | No Refund |
Submit cancellations in writing to elisabetta@museumbooster.com.
Transfers
If you are unable to attend, you may transfer your place to a colleague from your organisation or request a transfer to a future course date, subject to availability and approval.
Academy Changes
If we cancel or postpone a course due to insufficient enrolment or force majeure, you will receive a full refund or a transfer to a future date. We are not responsible for personal travel or accommodation costs.