Course payment and cancellation policy
This policy governs the terms of registration, payment, cancellation, and participation for all courses offered by Museum Booster Academy.
By registering for a course, participants agree to the terms outlined below.
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Registration for Museum Booster Academy courses is completed in two steps:
Pre-registration via the Eventbrite page of the respective course
Confirmation of participation upon full payment of the issued invoice
Submitting a pre-registration does not guarantee a place in the course. A place is only secured once full payment has been received.
Museum Booster reserves the right to accept or decline registrations at its discretion.
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An invoice will be issued following pre-registration.
Full payment must be received no later than sixty (60) days prior to the course start date, unless otherwise agreed in writing.
Payment must be made via bank transfer using the details provided in the invoice.
If payment is not received by the stated deadline:
Museum Booster reserves the right to cancel the reservation
The place may be offered to another participant
All prices are stated in Euros (€).
VAT will be applied where applicable in accordance with relevant tax regulations.Participation in the course is confirmed only upon receipt of full payment.
Museum Booster will send a confirmation email once payment has been received and processed.
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The course fee includes:
Participation in the full course programme
Course materials (where applicable)
Coffee breaks and lunches during the course days
The course fee does not include:
Travel expenses
Accommodation
Visa costs
Insurance
Any additional personal expenses
Participants are responsible for arranging their own travel and accommodation.
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Course registrations are considered binding upon confirmation of participation (i.e. receipt of payment).
If a participant is unable to attend, the following cancellation terms apply:
More than 30 days before the course start date:
50% of the course fee will be refunded15–29 days before the course start date:
25% of the course fee will be refunded14 days or less before the course start date:
No refund will be issued
All cancellations must be submitted in writing via email to Museum Booster at elisabetta@museumbooster.com.
Refunds, where applicable, will be processed within a reasonable timeframe after confirmation of cancellation.
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If you are unable to attend, you may:
Transfer your place to another participant from your organisation, or
Request to transfer your participation to a future course date
Both options are subject to availability and prior approval by Museum Booster.
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Participants who do not attend the course without prior written cancellation (no-shows) are not eligible for a refund.
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Museum Booster reserves the right to: cancel, postpone, reschedule due to circumstances beyond its control, including but not limited to:
insufficient enrolment
speaker unavailability
force majeure events
In such cases, participants will be informed as soon as possible.
Participants will be offered the choice to:
transfer their registration to a future course, or
receive a full refund of the course fee
Museum Booster is not responsible for any additional costs incurred by participants, including travel or accommodation expenses.
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Museum Booster shall not be held liable for:
any personal injury
loss or damage to personal belongings
indirect or consequential losses
Participants are responsible for ensuring appropriate insurance coverage where necessary.
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Personal data collected during registration will be processed in accordance with applicable data protection regulations (e.g. GDPR).
Data will be used for:
course administration
communication related to participation
internal analysis
Participants may request access, correction, or deletion of their data by contacting Museum Booster.
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By registering for a course and/or completing payment, participants confirm that they:
have read and understood this policy
agree to the terms outlined herein
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For any questions regarding payment, participation, or this policy, please contact:
